FAQ

Quick answers.

Do you train AI on my photos?

No.

Can you read my photos?

Originals are encrypted at rest with a service-held key, so the service can decrypt them to serve you. It is not zero-knowledge.

How do I get my data out?

Download any original, or use the sync client in thick mode to mirror your whole library to a folder.

How long does the Trash keep photos?

30 days.

Where do I change my name, email or password?

At auth.thundera.eu/settings.